![]() For what it's worth, I have Smartshift disabled, and I used the #2 profile on the mouse to pair up with my macbook. I am using the mouse with no dongle, straight bluetooth to the M1 Macbook Pro and it seems to be working much more smoothly. I also had Logitech Presentation installed for my R500 presentation remote control, and as of this writing I have not installed it again yet. For whatever reason, this has actually largely helped my issues. I had the same version of Logitech Options installed before going through this. but I did push the button once before removing and re-installing everything. I have followed the instructions as noted, even though the first step of pushing the mode button and "seeing if I can adjust the scroll" isn't helpful. Please get back to us if issue persist.įor future reference, your ticket number for this issue is 5317445 and you can reference it should you have any further questions regarding this case. Here is the link.Ībove steps should help you resolve the issue. Uninstall all Logitech Software (e.g Logitech Options, Setpoint, Unifying software)ģ. Press once the Middle Button or Mode Shift button see if you can adjust the scroll.Ģ. Please take a moment to follow the troubleshooting steps outlined below to try to solve the issue.ġ. ![]() I am happy to help with anything you need. ![]() I understand you would like assistance with your Logitech device. ![]() Thank you for contacting Logitech! My name is Lotch E. Here is the email I just received from Logitech. ![]()
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